Serving United Mine Workers of America retirees for over 65 years
How do I place an order using the DME Network?
A: Call one of the Funds’ DME Vendors. With a doctor’s order for the DME, they will deliver the equipment or supplies directly to your door. In some places, the DME Vendors have stores where you can shop.
Can I order other supplies from the DME Network?
You can also order your medical supplies like gauze pads, feeding tubes, and ostomy supplies from the Funds’ DME Network. The Funds recommends that you use the DME Network for all your DME and supply needs.
What else should I know about ordering DME?
Make sure that the DME item your doctor orders is an item covered by the Funds. It is a good idea to call the Funds’ Call Center (1-800-291-1425) before ordering or purchasing an item, including items ordered while in a nursing home. The Funds will only pay for DME purchased from the DME Network. Before paying any bills for equipment or supplies, please call the Call Center.
Where can I get diabetic supplies?
You can get diabetic supplies like syringes, lancets, and blood glucose monitors from one of the Funds’ DME Vendors.
Are lift chairs and scooters covered?
Only the lift mechanism part of the lift chair is covered. The remainder of the chair cost is your responsibility. Scooters may be covered if medically necessary and authorized by the Funds.
How do I get oxygen equipment and supplies?
A doctor’s order and authorization by the Funds are required for oxygen equipment. Contact one of the Funds’ DME Vendors and they will deliver the equipment to you.
Are bathroom safety items like benches, grab bars, and raised toilet seats covered?
Certain safety items are covered. For questions about covered bath items, call the Funds' Call Center at 1-800-291-1425, option 2.
I still need help. Who should I call?
Call the Funds’ Call Center at 1-800-291-1425, select option 2.